Refund Policy | Mkson World

At Mkson World, we care about your experience. We always try to give smooth and trusted services. Still, we understand that plans can change or issues may come up. This refund policy explains when you can ask for a refund, how to apply, and how we will process it.

By using our services, you agree to follow these rules. Please read this page before booking or making a payment.

Who Can Ask for a Refund?

Refunds may be given in these situations:

• We Cancel the Booking: If Mkson World cancels your booking due to internal issues, system failure, or technical problems, you will get a full refund.
• You Cancel in Time: If you cancel your booking before the allowed cancellation time, you may get a full or partial refund. The amount depends on your service type and how early you cancel.
• Service Not as Promised: If the service was not as discussed or agreed, we will check your complaint. If valid, we will issue a refund or give a fair solution.

Some services may have special rules for cancellation. Please check those during the booking step.

When Refunds Will Not Be Given

We will not issue refunds in these cases:

• When you cancel after the allowed time has passed.
• When wrong or incomplete details are given by you that stop us from delivering service properly.
• When delays or cancellations happen due to weather, strikes, roadblocks, or other events we cannot control.
• When your service has already started or is completed. Refunds are not given for services that are fully or partly used.

How to Request a Refund

Follow these simple steps to request a refund:

1. Call us at +91 7428 661 424 or email refund@mksonworld.in.
2. Share your booking ID, service name, reason for cancellation, and any proof like screenshots, chats, or calls if available.
3. Our team will check your request and respond within 4 working days.

If your refund is approved, the amount will be sent back to the original payment method within 8 working days. You will also get a confirmation email.

Can You Get a Partial Refund?

Yes, you may get a partial refund if some part of the service was already done before you cancelled. The unused service part will be calculated, and we may deduct small charges for admin work or transport.

Can You Reschedule Instead?

Yes, you can reschedule your booking instead of cancelling. Please tell us your new date or location in advance. Rescheduling is free if done early, but changes in distance or timing may add extra charges.

Special Refund Situations

If a refund is needed due to a failed payment or double charge, please email us with proof. We will check it and give back the extra amount within 5 working days. This process is faster if your bank gives quick updates.

For refunds related to technical issues like form failure or payment gateway error, send us your reference number and payment screenshot.

Our Promise

Mkson World works hard to give clear and fair service to all users. We solve refund cases honestly and treat every customer with respect. If you ever feel stuck or unhappy, let us know. We will listen and support you.

Need Help?

Contact us for any refund or cancellation request:

• Phone: +917060616 944
• Email: refund@mksonworld.in
• Office Address: Street No. B6, Eidgah Rd, Gandhi Nagar, Moradabad, Uttar Pradesh 244001, India