Help Center
Frequently Asked Questions
Find answers to the most common questions about our digital marketing services, pricing, and process.
Category 1
General Questions
MKSON WORLD is a full-service digital marketing agency based in Delhi, India. We help businesses grow online through SEO, PPC advertising, social media marketing, web design, and content creation. Our team of experienced professionals is committed to delivering measurable results for every client.
MKSON WORLD has been serving businesses across India and internationally for several years. We have successfully completed hundreds of projects and have built a strong reputation for delivering quality digital marketing solutions that drive real business growth.
We work with businesses across a wide range of industries including e-commerce, healthcare, education, real estate, hospitality, retail, finance, and technology. Our strategies are tailored to the specific needs, audience, and competitive landscape of each industry we serve.
Absolutely! We work with businesses of all sizes — from early-stage startups looking to establish their online presence to established enterprises aiming to scale their digital reach. We create customised strategies that align with your current stage and growth goals.
Category 2
SEO Questions
SEO is a long-term strategy. You can typically expect to see initial improvements within 3–4 months, with significant results becoming visible around the 6-month mark. However, the exact timeline depends on your industry competitiveness, current website health, and the keywords you're targeting. We provide monthly progress reports to keep you informed.
No ethical SEO agency can guarantee specific rankings, and any agency that does should be viewed with caution. Google's algorithms are complex and constantly evolving. What we guarantee is the application of industry-best SEO practices, transparent reporting, and a consistent effort to improve your rankings and organic traffic over time.
Our SEO service includes a comprehensive website audit, keyword research and strategy, on-page optimisation (meta tags, content, structure), technical SEO fixes (speed, mobile-friendliness, schema), content creation, link building from authoritative websites, local SEO (if applicable), and monthly performance reporting.
Yes, we exclusively use white-hat, Google-approved SEO techniques. We never engage in black-hat practices like keyword stuffing, cloaking, buying links, or hidden text. Our approach is ethical, sustainable, and aligned with Google's Webmaster Guidelines to ensure long-term success without risk of penalties.
Category 3
Pricing Questions
Our pricing varies based on the scope of work, services required, and the size of your business. We offer flexible packages starting from affordable monthly retainers for small businesses to comprehensive enterprise-level solutions. We encourage you to request a custom quote so we can provide a proposal tailored to your specific needs and budget.
We offer both monthly and annual engagement options. Monthly plans provide flexibility, while annual plans come with discounted rates. For project-based work such as web design, we typically work with a milestone-based payment structure. We'll discuss the best arrangement during your initial consultation.
No, we believe in complete pricing transparency. All costs — including third-party tools, ad spend, and any additional services — are clearly outlined in our proposal before you commit. If any unexpected expense arises during a project, we will notify you and seek your approval before proceeding.
We accept payments via bank transfer (NEFT/RTGS/IMPS), UPI, cheque, and major debit/credit cards. For international clients, we also accept wire transfers. Invoices are issued for all payments, and GST receipts are provided as required by Indian taxation laws.
Category 4
Web Design Questions
The timeline depends on the complexity of the project. A standard business website typically takes 3–5 weeks, while a larger e-commerce or custom web application may take 8–12 weeks. We provide a detailed project timeline during the scoping phase so you know exactly what to expect at each stage.
Yes, absolutely. All websites we build are fully responsive and optimised for mobile devices, tablets, and desktops. With over 70% of web traffic in India coming from mobile devices, we prioritise mobile-first design. We also ensure fast load times and accessibility compliance.
Yes. We build websites with user-friendly content management systems (CMS) that allow you to easily update text, images, and other content without technical knowledge. We also provide training and documentation so you and your team can manage the website confidently after handover.
Yes, we offer ongoing website maintenance and support packages that cover security updates, performance monitoring, backups, bug fixes, and content updates. Having a maintenance plan ensures your website remains secure, fast, and up to date. Details are available on our services page.
Category 5
Working With Us
Getting started is simple. Reach out to us via our contact page, email, or phone. We'll schedule a free discovery call to understand your business goals, discuss your requirements, and recommend the most suitable services. After the call, we'll prepare a detailed proposal with timelines and pricing for your review.
Every client is assigned a dedicated account manager who serves as your primary point of contact. Your account manager coordinates with our internal specialists, provides regular updates, and is available to address any queries or concerns. We believe clear communication is the foundation of a successful partnership.
We provide detailed monthly performance reports covering key metrics such as website traffic, keyword rankings, conversions, ad performance, and ROI. Reports are shared via email and discussed during monthly review calls. We use tools like Google Analytics, Search Console, and our proprietary dashboards for accurate data.
Yes. For monthly plans, you can cancel with 30 days' written notice. For annual plans, cancellation terms are outlined in the service agreement. We are committed to a transparent and fair working relationship. Our goal is for you to stay because of the results we deliver, not because of lock-in clauses.
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